How can we help you?
Have questions about Magnetic Manual, managing subscriptions, or your data? We're here to assist you.
Frequently Asked Questions
How do I restore my Pro subscription?
If you purchased Magnetic Manual Pro and reinstalled the app or switched devices, you can restore your subscription at any time: open the app, go to Settings → Restore Purchases. As long as you are signed into the same Apple or Google account, your Pro features will activate immediately.
How do I cancel or manage my subscription?
Subscriptions are securely managed by Apple and Google:
- On iPhone/iPad: Open device Settings → tap your Name/Apple ID → Subscriptions → Magnetic Manual to cancel or modify.
- On Android: Open Google Play Store → tap your profile icon → Payments & Subscriptions → Subscriptions.
How do I delete my account and data?
We respect your privacy and data ownership. You can permanently delete your account and all associated cloud data at any time directly inside the app: navigate to Settings → Delete Account and confirm.
Still need assistance?
Reach out to our customer support team directly and we will get back to you within 24–48 hours:
Direct Support Email: stephdevelopment@gmail.com
Please include your registered email address and device model so we can assist you quickly.